100cui Privacy Policy for Malaysian Users

This Privacy Policy applies to information processed through the 100cui website, account environment, customer support channels, payment functions and associated gaming information services. References to “we”, “our” or “us” mean 100cui, while “you” means the person accessing or using the services.

100cui provides content and services intended for Malaysian adults aged 21 and above. This policy applies whether you browse from Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam or another location. Local access does not remove your responsibility to understand laws that may apply to your circumstances.

Privacy obligations can depend on the nature of the information, the reason for processing and applicable regulatory requirements. 100cui aims to handle personal data fairly, transparently and in a manner proportionate to legitimate needs.

The information collected by 100cui depends on how you interact with the platform. Browsing may generate technical information, while account and payment use requires additional details. Categories may include:

You must provide accurate information when requested. Please do not send passwords, complete card credentials or one-time verification codes to 100cui support.

100cui may use personal information to create and administer an account, confirm age and identity, maintain platform security, process eligible transactions and answer customer support enquiries. Information may also be reviewed to detect unusual activity, duplicate accounts, payment misuse or breaches of the applicable Terms & Conditions.

• Operating and maintaining the 100cui platform;
• Verifying that users meet the minimum age requirement of 21;
• Processing MYR deposits and withdrawals through supported methods;
• Applying requested deposit limits, cooling-off periods or self-exclusion;
• Investigating security incidents, complaints and disputed transactions;
• Improving website usability across mobile and desktop devices;
• Sending essential account, policy and service communications;
• Providing optional marketing where consent or another valid basis applies.

Automated tools may help identify risk indicators or unusual activity. Where a significant account decision requires additional review, 100cui may conduct a manual assessment before confirming the outcome.

Depending on the context, 100cui processes information because it is necessary to provide requested services, comply with applicable obligations, protect legitimate business and security interests, or act upon valid consent. Consent may be withdrawn where processing depends on consent, although withdrawal does not affect earlier lawful processing.

Legitimate interests may include preventing fraud, securing user accounts, maintaining reliable services, responding to complaints and improving information presented to Malaysian users. 100cui seeks to balance these interests against individual privacy rights and will not rely on them where the impact would be disproportionate.

Payment records may include transaction amounts, status, time, method, account-name confirmation and limited reference details. Supported options may include Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank and Hong Leong, subject to availability.

Payment providers and Malaysian banks may process information under their own security and record-keeping obligations. 100cui does not control every stage of third-party banking infrastructure. Users should review transaction details carefully and report an unfamiliar RM charge promptly.

Withdrawals may be held while 100cui verifies identity, account ownership or the source of funds. These checks help protect users and reduce fraud. A payment method should normally be registered in the same legal name as the 100cui account.

100cui does not treat personal data as a product for unrestricted sale. Information may be shared only where reasonably necessary with service providers that support identity verification, payment processing, hosting, security, analytics, customer support or professional advice.

Information may also be disclosed where required by applicable law, a valid official request, legal proceedings or the need to protect users, 100cui or other parties from suspected fraud or harm. Providers receiving information are expected to use it only for authorised purposes and apply appropriate safeguards.

If business ownership or operational responsibility changes, relevant information may be transferred as part of that transaction, subject to confidentiality, security and applicable legal requirements.

100cui may use cookies and similar local technologies to remember essential session information, maintain security, understand page performance and preserve selected preferences. Some technologies are required for login or account functionality, while optional measurement tools may depend on available choices.

Browser controls can block or delete cookies, but disabling essential cookies may prevent parts of 100cui from functioning correctly. Technical logs may record IP address, device type, browser version, operating system, referral information and approximate access location for security and troubleshooting.

100cui applies technical and organisational safeguards intended to reduce accidental loss, unauthorised disclosure, alteration or misuse. Measures may include controlled access, authentication procedures, monitoring, encrypted transmission where appropriate, staff confidentiality duties and incident review.

No online service can promise absolute security. Users also have an important role: choose a unique password, protect verification codes, sign out on shared devices and avoid discussing account details through untrusted channels. Notify 100cui promptly if you suspect unauthorised access.

If a data incident creates a material risk, 100cui will assess the circumstances and take appropriate containment, investigation and notification measures under applicable requirements.

100cui retains personal information for the period reasonably required to provide services, maintain financial and security records, respond to disputes, prevent repeated abuse and meet applicable obligations. Different records may therefore have different retention periods.

Closing an account does not always cause immediate deletion. Certain identity, payment, self-exclusion, complaint or fraud-prevention records may need to remain restricted and securely retained. When information is no longer required, 100cui will take reasonable steps to delete, anonymise or place it beyond routine use.

Subject to applicable law, identity verification and relevant exemptions, you may ask 100cui to address the following privacy matters:

Requests should describe the relevant concern clearly. 100cui may ask for evidence of identity before releasing, changing or deleting account information. A request may be declined or limited where compliance would conflict with legal retention, fraud prevention, another person's rights or an active dispute.

Information about deposits, playing patterns, requested limits and support contact may be processed to operate responsible gambling measures. 100cui may review activity for indicators such as rapidly increasing spending, repeated cancelled withdrawals or attempts to avoid established limits.

Records connected with cooling-off periods and self-exclusion may remain after account closure. Retention helps 100cui apply the restriction and avoid reopening access contrary to the user's earlier request. Gambling services are intended for players aged 21 and above only.

100cui may update this Privacy Policy when services, security practices, processing activities or applicable requirements change. Material updates may be communicated through a prominent website or account notice where reasonably appropriate.

The latest version will appear on this page. Continued use after an update means the revised policy applies to subsequent processing, subject to any consent that may be legally required. Users should review this page periodically.